What should I do if I don't receive my order? – Kiwibot Help Center

You can chat directly with the support team using the Bite University app or with the chatbot located in the tracker that you receive via SMS.

If your order left the restaurant and you did not receive it, you will be immediately redirected to talk to the Kiwibot team.

We have at your disposal other channels to access Kiwibot Customer Service:

Our Service team or local Kiwers will contact you immediately to find a solution.